RETURN + REFUND POLICY

We want you to be completely satisfied with your purchase from us. If for any reason you are not, we offer a straightforward return and refund policy within 30 days of the purchase date.

RETURNS

To initiate a return, please contact our customer service team. Clearly state the reason for the return and order number.

Please ensure that the item is in its original condition, unused, and in its original packaging. We reserve the right to refuse returns that do not meet these criteria.

REFUNDS

Once your return is received and inspected, we will process the refund to your original method of payment. Please allow 5 for the refund to be reflected in your account.

RETURN SHIPPING

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure that your return is received.

EXCHANGES

At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.

DAMAGED OR DEFECTIVE ITEMS

If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will work with you to resolve the issue promptly.

CONTACT US

If you have any questions about our return and refund policy, please reach out to our customer service team.

Thank you for choosing our products. We appreciate your business and are committed to providing excellent customer service.